Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and William Technologies, Inc. ("William," "we," "our," or "us") governing your access to and use of the William platform, including any associated software, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. If you are using the Services on behalf of a law firm or other organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

William provides an AI-powered legal billing and time tracking platform that includes:

• Automated time capture and tracking
• AI-generated billing narratives
• Billing compliance and validation tools
• Practice analytics and reporting
• Integration with third-party billing and practice management systems

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

3. Account Registration and Security

To use certain features of the Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized access or use of your account
• Accept responsibility for all activities that occur under your account

4. Subscription and Payment

4.1 Subscription Plans

Access to the Services requires a paid subscription. Subscription plans, pricing, and features are described on our website or in a separate order form or enterprise agreement.

4.2 Payment Terms

You agree to pay all fees associated with your subscription plan. Fees are non-refundable except as expressly set forth in these Terms or required by applicable law. We may change our fees upon 30 days' notice.

4.3 Automatic Renewal

Unless otherwise specified, subscriptions automatically renew for successive periods equal to the initial subscription term. You may cancel auto-renewal at any time before the renewal date.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights
• Upload or transmit viruses, malware, or other malicious code
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any systems or networks
• Reverse engineer, decompile, or disassemble the Services
• Use the Services for any unlawful or fraudulent purpose
• Transmit false, misleading, or fraudulent time entries or billing information
• Share your account credentials with unauthorized users

6. Intellectual Property

6.1 Our Intellectual Property

The Services, including all software, algorithms, user interfaces, graphics, and documentation, are owned by William and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services during your subscription term.

6.2 Your Content

You retain ownership of all data, content, and information you submit to the Services ("Your Content"). You grant us a limited license to use, process, and display Your Content solely to provide the Services to you.

6.3 Feedback

If you provide us with suggestions, ideas, or feedback about the Services, you grant us a royalty-free, worldwide license to use, modify, and incorporate such feedback into our Services.

7. Confidentiality

We understand that the information processed through our Services may include confidential and privileged attorney-client communications. We maintain strict confidentiality obligations and will not access, use, or disclose Your Content except as necessary to provide the Services or as required by law.

8. Data Protection

Our collection, use, and protection of personal information is governed by our Privacy Policy. For enterprise customers, we also offer a Data Processing Agreement that addresses GDPR and other data protection requirements.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure. AI-generated content, including billing narratives, should be reviewed before submission to clients or billing systems.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WILLIAM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO WILLIAM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless William and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any third-party rights.

12. Termination

Either party may terminate these Terms at any time by providing written notice. Upon termination:

• Your access to the Services will be suspended
• You remain responsible for any unpaid fees
• You may request export of Your Content within 30 days
• We will delete Your Content within 90 days, unless retention is required by law

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Modifications to Terms

We may modify these Terms at any time by posting the revised terms on our website. Material changes will be communicated via email or through the Services. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

15. General Provisions

These Terms constitute the entire agreement between you and William regarding the Services. If any provision is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right or provision shall not be deemed a waiver. You may not assign these Terms without our prior written consent.

16. Contact Us

If you have any questions about these Terms, please contact us at: