Privacy Policy

1. Introduction

William Technologies, Inc. ("William," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal billing platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, job title, firm name, and contact details when you create an account or request a demo.
• Billing Information: Time entries, matter details, client information, and billing narratives processed through our platform.
• Communications: Information you provide when contacting our support team or participating in surveys.

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our Services, including features used, time spent, and actions taken.
• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, and referring URLs.

2.3 Activity Data for Time Tracking

To provide our automated time capture features, William may collect information about your work activities, including application usage, document interactions, calendar events, and email metadata. This data is used solely to generate time entries and is processed in accordance with your firm's configuration and your individual privacy preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Generate automated time entries and billing narratives
• Process and complete transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Train and improve our AI models (using aggregated, de-identified data only)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Firm: Information is shared with authorized administrators at your law firm as configured in your account settings.
• Service Providers: We share information with third-party vendors who perform services on our behalf, subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• AES-256 encryption for data at rest and in transit
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon termination of your account, we will delete or anonymize your data within 90 days, unless retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a portable copy of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@getwilliam.xyz.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: